Thank you for visiting Nova. This Privacy Policy describes how we use personal information that is collected at this web site. Please read this Privacy Policy before using this site or submitting any personal information. By using this web site, you accept the privacy practices contained in this Privacy Policy. These privacy practices may change from time to time, but any changes will be posted. You are encouraged to review the Privacy Policy whenever you visit the web site to make sure you understand how any personal information you provide will be used.
At Nova Tools (“NovaTools”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our website (www.novatools.org, app.novatools.org) and related services (the “Services”).
By using the Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Information You Provide to Us
When you use our Services, you may provide us with personal information, including:
Name
Email address
Account credentials
Company information (for business users)
Payment and billing information (processed by our payment provider)
b) Automatically Collected Information
When you access the Services, we may collect certain technical information, including:
IP address
Browser type
Operating system
Device identifiers
Usage data (pages visited, actions taken, etc.)
c) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and operate the Services
To create and manage your account
To process payments and manage subscriptions (via our payment provider, Paddle)
To communicate with you about the Services
To respond to your inquiries and provide customer support
To improve, maintain, and protect the Services
To comply with legal obligations
3. Payment Processing and Third-Party Providers
All payment transactions are processed by our authorized reseller and Merchant of Record, Paddle.com Market Limited (“Paddle”). Paddle is responsible for collecting and processing your payment information in accordance with their own terms and privacy policy, available here:
https://paddle.com/legal/privacy
We do not store or have access to your complete payment information.
We may also use third-party service providers for hosting, analytics, email communication, and customer support. These providers may have access to your personal information only to perform services on our behalf and are contractually obligated to protect your data.
4. Information Sharing and Disclosure
We do not sell or rent your personal information.
We may share your information:
With third-party service providers as described above
If required by law, regulation, legal process, or governmental request
To protect our rights, property, or safety, or that of our users or the public
In connection with a business transaction (e.g., merger, acquisition)
5. International Data Transfers
Your personal information may be stored and processed in Canada, the United States, the United Kingdom, and other jurisdictions. By using the Services, you consent to the transfer of your information outside your country of residence, where data protection laws may differ.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You may have rights under applicable privacy laws, including:
Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Withdrawal of consent (where applicable)
To exercise these rights, contact us at contact@novatools.org. We may require verification of your identity before responding.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. However, no system can guarantee absolute security.
9. Third-Party Websites
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
10. Children’s Privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.
11. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Services after any changes constitutes your acceptance of the revised Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@novatools.org